Kepat User Instructions

About This Project

Instructional design for Kepat {keep • at}, an innovative baby carrier featuring magnetic clasps which allows the wearer to attach and detach the child without any fuss.

 

Although the intuitive pod system simplifies the strapping process, detailed instructions are imperative to guarantee safety. User testing played a pivotal role in the project’s design process. The refinement of both diagrams and instructional copy stemmed from insightful observations during multiple rounds of user testings.

Challenge

Create a user manual that is easy to follow.

Solution

A user manual that can be understood with minimal reading effort.

Role(s)

User Instructions – Andrew Zo

Illustrations & Graphic Design – Andrew Zo

Branding – Kepat

 

Material

Card Stock

Client

Kepat

Shoulder Magnetic Clasps

Max Weight Tolerance: 132lbs (60kg) ea.

Pull Magnets

Max Weight Tolerance: 66lbs (20kg)

User Testing Insights


It was observed that there was ambiguity regarding the ideal positioning of the pod. Thus an additional section was added to the manual. Notice also how the grid in the background provides additional clarity of the instructions.

User Testing Insights


During user testing, a notable observation highlighted the ambiguity regarding the ideal positioning of the pod on the wearer. Thus an additional section was added to the manual. Notice also how the grid in the background provides additional clarity of the instructions.

Removing Pod From Pack

Details such as how the hand was drawn was considered as it can quickly convey the action required.

Behind The Scenes

Determining the best angle for diagram drawing
User testing with baby prop
User testing with real parents & their child